IT Service Desk Technician (1st line, Windows O/S)

Job Type:
Permanent
Contract Duration:
Unspecified
Industry:
IT
Category:
Project Management
Location:
England, Berkshire
Salary:
£25,000 to £35,000 per annum
Salary Description:
benefits
Posted:
04-Jan-19
Job Ref:
33788

IT Service Desk Technician (1st line support) required by my amazing Aerospace client in Berkshire (Uxbridge) to join their great team.

You’ll have substantial experience of working in a customer service facing role providing IT hardware, software & telephony support. You will possess strong knowledge of Microsoft based operating systems e.g. Windows XP, 7, 8,10, server 2008/2012, as well as PC hardware, software set-up and configuration plus, knowledge and experience of IT security technologies, processes and policies.

You will be a structured logical thinker and have a completer finisher attitude, following problems through to resolution and a ‘hands on’ approach and a willingness to learn and develop are a necessity.

You will be rewarded with a competitive salary, fantastic working environment and culture, in an amazing company that has an incredible product.

* Good Service Desk experience covering all aspects including IT hardware, software & telephony support
* Substantial experience of working in a customer service facing role.
* Knowledge of Microsoft based operating systems e.g. Windows XP, 7, 8,10, server 2008/2012
* Understanding of PC hardware and software set-up and configuration.
* Knowledge and experience of IT security technologies, processes and policies.
* Good at diagnosis, problem solving, and follow through.
* ‘Hands on’ approach and a willingness to learn and develop.
* Flexible, pro-active approach.
* Structured logical thinker.
* Good interpersonal skills and able to deal with employees at all levels in the company
* MCP certifications and/or ITIL Foundation would be desirable.

All candidates must be eligible to live and work within the UK without requiring sponsorship

Contact Details:
Tel: 02393382100
Contact: Neil Collier

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