Enterprise Account Executive (CRM/ CX/ Cus

Job Type:
Contract Duration:
Sales and Presales
£75,000 to £150,000 per annum
Job Ref:

Account Executive with a solid track record of selling CRM/CX/Customer Feedback is required by our client, a leading provider of cloud software solutions. The Account Executive is the first customer point of contact selling into a defined account base. As the door opening sales expert, you will work in deep collaboration with the presales teams to deliver a compelling value proposition that differentiates the product portfolio from the competition. The account executive is also engaged in both expanding the customer base into untapped markets as well as displacing competitors from historically aligned companies.

Account Executive Responsibilities

  • Extensive strategic development of initiatives targeted to specific accounts and markets that demonstrate the company’s extensive capabilities as an advanced solution provider and drive increased market share
  • Master a deep understanding of the qualitative strategies and initiatives of the customer that articulate the goals of their company, including an understanding of the performance metrics or KPIs that will be used to measure the success of execution
  • Develop account plans that position the company capabilities in anticipation of customer’s business strategies and goals
  • Consult and plan with internal sales partners and develop methods to address specific needs of the account to present a highly differentiated portfolio based value proposition
  • Confidently speak in great detail regarding all mature products while working in deep collaboration when necessary with the functional, industry or technical partners
  • When necessary engage account team, partners, and internal company resources in defining and implementing account strategy
  • Provide critical insights to the customer that generate best-in-class credibility and contribute to a market leadership position for the company
  • Analyse customer’s business situations from multiple viewpoints to identify gaps and new opportunities
  • Drive response to customer’s key business problems to improve position for current proposals while enhancing long-term relationships
  • Position proposed solutions as deeply aligned with the customer’s strategy and direction
  • Establish high revenue, multi-year business plans with the target accounts
  • Provide personal and team expertise to customer executives as a trusted advisor while promoting long-term reliance
  • Develop road maps for large-scale implementations of our systems and services in the accounts
  • Create and maintain a high-level presence and a network of relationships to facilitate sales and promote alliances and partnerships
  • Initiate and support, develop and monitor purchasing agreements
  • Communicate information about internal changes and actions while protecting customer from negative impact
  • Coordinate and lead the sales, presales, engineering and support efforts for the account to achieve business goals
  • Achieve annual account sales quota
  • Ensure the proposed sales and solutions capitalize on strengths and can be implemented effectively to promote trust and enhance the company reputation for delivering promised results
  • Encourage the account team and partners to analyse competition’s potential offerings and leverage strengths and relationships for maximum competitive advantage
  • Develop and maintain high-level relations with VP, CIO and CEO levels
  • Establish and maintain strong relationships and professional reputation within the account and throughout the sales cycle

Account Executive Qualifications

  • At least 10 years of experience selling multiple software products and services into sophisticated accounts.
  • Substantive exposure and engagement with the planning, execution and management of complex software sales and marketing projects
  • Collaborative approach to sales that includes working with multiple groups both internally and externally
  • Exceptional communication and presentations skills that build confidence and credibility
  • Highly articulate and able to confidently explain complex models in a clear simplified manner
  • Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of solutions
  • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results
  • Strong domain expertise combined with advanced strategic and project management skills. Able to manage multiple, complex sales opportunities simultaneously
Contact Details:
Tel: 01983 867944
Contact: Brigitte McKenna

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